সম্মানিত গ্রাহক, আস্সালামু আলাইকুম। আপনাদের সদয় অবগতির জন্য জানাচ্ছি যে, আমাদের সিস্টেম রক্ষনাবেক্ষনের কাজ চলছে। এই রক্ষণাবেক্ষণের সময়কালে, আপনি সিস্টেমের কিছু জায়গায় সমস্যার সম্মুখীন হতে পারেন। আপনার অসুবিধার জন্য আমরা আন্তরিকভাবে দুঃখিত। আপনি যদি কোনো সমস্যার সম্মুখীন হন, অনুগ্রহ করে যে কোনো সময় যোগাযোগ করুন এই নম্বরে: ০১৫৮১-৫০৮৩৬৬, ০১৮৯৬-১৭৭৭১০, ০১৭০৭-১৪৪১২২।
  • ০১৯১৪-৯৫০৪২০ (বিকাশ পেমেন্ট)
  • info@mamunbooks.com

Privacy & Policy

At MamunBooks.com, we respect the privacy of our users and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our book e-commerce website. By accessing or using MamunBooks.com, you agree to the terms of this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information:

We may collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, and payment details when you place an order on our website. We use this information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.

1.2 Log Data:

When you visit our website, our servers automatically record certain information, known as log data. This may include your IP address, browser type, referring/exit pages, and other information about how you interact with our website. We use this information to analyze trends, administer the website, and track users' movements to improve the overall user experience.

1.3 Cookies and Similar Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze user behavior. These technologies help us recognize your preferences, store information about your shopping cart, and provide you with tailored recommendations. You can manage your cookie preferences through your browser settings.

  1. Use of Information:

We may use the information we collect for the following purposes:

2.1 Order Processing and Fulfillment:

We use your personal information to process and fulfill your orders, including shipping products to your designated address and contacting you regarding your purchase.

2.2 Customer Support:

We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

2.3 Communication:

We may use your contact information to send you transactional emails, such as order confirmations, shipping notifications, and customer service updates. Additionally, with your consent, we may send you promotional emails about our products, special offers, or other relevant information. You can opt-out of promotional communications at any time.

2.4 Analytics and Improvements:

We use the information collected to analyze trends, track user behavior, and improve the functionality and performance of our website. This data helps us understand how users interact with our website, optimize our content, and enhance the overall user experience.

  1. Data Sharing and Disclosure:

3.1 Third-Party Service Providers:
We may engage trusted third-party service providers to perform various business functions on our behalf, such as payment processing, shipping, and marketing services. These providers have access to personal information only to the extent necessary to perform their duties and are obligated to maintain its confidentiality.

3.2 Legal Compliance:
We may disclose personal information if required by law, regulation, or legal process, or if we have a good-faith belief that disclosure is necessary to protect our rights, address security or technical issues, or to prevent harm to MamunBooks.com, its users, or the public.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of our assets, personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal information.

  1. Data Security:

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We advise you to choose a strong password and to keep it confidential. You are responsible for maintaining the confidentiality of your account credentials.

  1. Your Rights:

You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. You may also have the right to object to or restrict certain processing activities or request the transfer of your data. To exercise these rights, please contact us using the information provided below.

  1. Children's Privacy:

MamunBooks.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Email: info@mamunbooks.com

Postal Address:
MamunBooks.com
Nilkhet, Dhaka-1205,
Bangladesh

By using MamunBooks.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

 

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